Privacy Policy

This Privacy Policy explains how Zenttop Industrial Co., Ltd. ("Zenttop", "we", "us") collects, uses and protects personal information when you visit zenttop.com (the "Website").

Information we collect: when you submit an inquiry form or contact us by email or WhatsApp, we receive the contact details and message content you provide (such as your name, email address, phone number and your request). We also collect basic, non-personal usage data (such as pages visited and browser type) to improve the Website.

How we use it: we use your information solely to respond to your inquiry, provide quotations and product information, and improve our service. We do not sell, rent or trade your personal information to third parties.

Data retention: inquiry messages are kept in our customer follow-up records for business purposes. Chat conversations on the Website remain in your browser only and are not stored on our servers unless you choose to submit them as an inquiry.

Cookies and analytics: the Website may use basic cookies and analytics to understand traffic. You may disable cookies in your browser settings.

Your rights: you may ask us to access, correct or delete the personal information you have provided by contacting us at knife.ac@gealss.com.

Changes: we may update this policy from time to time. The latest version will always be published on this page.